Customer Success Stories

Real Results, Real Impact: See how Zus Health Transforms Care

Tennessee Oncology

In a conversation with Zus Health CEO Jonathan Bush, Larry from Tennessee Oncology discusses a familiar challenge in oncology care: patient data exists, but turning it into something clinicians can actually use takes too long.

For new oncology patients, speed matters. Records often arrive late or buried in hundreds of pages, forcing care teams to manually triage information before a visit. As Larry explains, clinicians don’t need more data, they need the right data, surfaced and summarized.

With Zus, Tennessee Oncology is moving toward always-on, actionable patient records that reduce manual work and help teams focus on patients, not paperwork.

Firsthand

Firsthand delivers peer-led care for Medicaid members with serious mental illness, where timing can make the difference between stability and crisis. Waiting 30–90 days for claims data simply isn’t an option.

Before Zus, Firsthand’s teams relied on delayed claims, manual faxing, and incomplete medication data, slowing outreach and limiting their ability to intervene at the right moment.

With Zus, Firsthand gets real-time hospitalization alerts, fresher medication data, and complete clinical records. The result: faster case reviews, fewer faxes, and more timely support for members when they need it most.

Read the full First Hand Cares case study

Pair Team 

Pair Team is rethinking how primary care is delivered to complex, high-need populations—and Zus Health is a key part of their strategy. By providing enriched, real-time clinical data across systems, Zus helps Pair Team 2x discharge detection, free up clinician time, and close care gaps faster.

Shares Luke Mueller, Lead Data Scientist at Pair Team, “Zus gives us superpowers. The real-time nature of Zus data — and the fact that it’s already enriched and accurate — means we can focus on delivering care, not cleaning data.”

Learn more here.

Author Health 

Author Health transforms behavioral healthcare with a data-driven approach, and Zus Health is helping power their success. By unifying patient data, enriching it with key insights, and eliminating duplication, Zus has helped Author Health achieve a 17x increase in patient scheduling, ensuring more patients get the care they need, faster. 

As Ben Hall, SVP of Product & Technology at Author Health, puts it, “That’s what Zus really helps us do—they’re like the easy button for a lot of that [data] work.”

Watch the full video here to see how seamless data access is driving real impact.