Terms of Use

Last Updated 2026-09-15

This page explains the Website Terms of Use (“Website Terms”) for the Zus Health, Inc. (“Company”, “we” or “us”) website Zushealth.com (“Website”) and any pages that link to the Website. These Website Terms apply to all visitors to Zushealth.com.

PLEASE READ THESE WEBSITE TERMS CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MAY NOT ACCESS OR USE THIS WEBSITE.

Eligibility Requirements

The Website is offered and available only to users who are 18 years old or older, and who are residents of the United States. By using the Website, you represent and warrant that you meet these eligibility requirements. If you do not meet all these requirements, you must not access or use the Website.

About the Company

Zus is a service provider for many different types of healthcare organizations. Through the Zus Platform, we enable healthcare organizations to access patient data, or “Protected Health Information” (as that term is defined under the HIPAA Privacy Rule) and build software applications to enable various types of services for healthcare organizations that provide services to patients. Under the HIPAA Privacy Rule, the Company is acting as a “Business Associate” for these healthcare organizations, which may be either “Covered Entities” or other Business Associates under HIPAA. The services that the Company provides to these healthcare organizations are governed under separate terms and conditions found <<here>>.

These Website Policy Terms, along with the Website Privacy Policy, are only applicable to the Website and the information we collect about you on the Website. To learn more about what Protected Health Information of yours the Company may receive or share through our health information exchange (“HIE”) connections, as well as your right to opt out of these activities, please read the Zus Patient Notice.

Purpose & Disclaimers

The content of the Website is for your general information and use only. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. Nothing on the Website is intended to be a substitute for professional medical advice, diagnosis, or treatment. We disclaim any responsibility arising from any reliance by you or any other visitor on the content or information on the Website.

Use of the Website is at your sole risk. Except as otherwise provided by us in writing, the Website and any content herein are provided “as is” and “as available” without warranties

of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, we do not represent or warrant that the Website is accurate, complete, reliable, current or error-free. While we take commercially reasonable efforts to attempt to make use of the Website safe, we cannot and do not represent or warrant that the Website is free of viruses or other harmful components. You assume the entire risk as to the quality and performance of the Website.

Restrictions on Website Use

You agree not to use the Website in any way not permitted by these Website Terms. You agree that in the course of accessing and using the Website you will not: (i) misrepresent your identity, impersonate any individual or entity, or provide false information to the Company; (ii) attempt to access any part of the Website or Zus services to which access has not been explicitly granted to you personally; (iii) take any actions that may interfere with the operation of the Website or use of the Zus services by other users; (iv) violate or, directly or indirectly, enable another individual or entity to violate these Website Terms; and (v) violate any applicable laws and regulations.

Information About You

All information that we collect on the Website is subject to our Website Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with this Website Privacy Policy.

Links to Other Websites

The Website may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through the Websites.

Intellectual Property

The Website contains material which is owned by or licensed to the Company. This material includes, but is not limited to, the design, layout, look, appearance and graphics. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website. The Company name, logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors, and all other trademarks, registered trademarks, product names, or logos included on the Website are the property of their respective owners.

Changes to the Website and Website Terms

The Company may change the content of the Website from time to time without notice. This does not necessarily mean the content of the Website will be complete or up-to-date. Any of the material may be out of data at any given time, and we are under no obligation to update the content or material.

The Company may revise these Website Terms at any time by updating this page. The “Last Updated” date above reflects the most recent revision. Your continued use of the Website after any such changes constitutes your acceptance of the revised Website Terms. We encourage you to review these Website Terms periodically.

Indemnification

You agree to defend, indemnify, and hold harmless the Company and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with (i) your access to or use of the Website; (ii) your violation of these Website Terms; or (iii) your violation, misappropriation, or infringement of any third-party right, including without limitation any intellectual property or privacy right.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

Suspension or Termination; Survival

The Company may, in our sole discretion, suspend or terminate your access to all or part of the Website at any time, without notice, for any reason, including violation of these Website Terms. We are not responsible for any loss or harm related to your inability to access or use our Website. Sections of these Website Terms that by their nature should survive termination of your access, including but not limited to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law, shall survive.

Third-Party Information

We may provide information from or about third-party organizations on the Website (“Third-Party Information”). This includes information about events, products, or services. The Third-Party Information is provided solely as a service to Website users that may be interested in such content. Your use of or interaction with any Third-Party Information is solely between you and the third party. We do not control or endorse, and make no representations or warranties regarding, any Third-Party Information.

Legal Notices; Copyright Complaints

Unauthorized use of the Website may give rise to a claim for damages and/or be a criminal offense. You may not create a link to this Website from another website or document without the Company’s prior written consent. Your use of the Website and any dispute arising out of such use of the Website is subject to the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Website Terms or the Website shall be brought exclusively in the state or federal courts located in Boston, Massachusetts, and you consent to the personal jurisdiction of such courts.

If you believe that content on the Website infringes your copyright, please send a notice to our designated agent at legal@zushealth.com, Attention: Zus Health Legal Department, 1 Lincoln Street, Suite 2900, Boston, MA 02111, including: (i) identification of the copyrighted work; (ii) identification of the allegedly infringing material and its location on the Website; (iii) your contact information; (iv) a statement of good-faith belief that the use is unauthorized; and (v) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act on behalf of the copyright owner.

Miscellaneous

If any provision or part of a provision of these Website Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Website Terms and does not affect the validity and enforceability of any remaining provisions. The failure of the Company to exercise or enforce any right or provision of these Website Terms will not operate as a waiver of such right or provision. Except as otherwise provided herein, these Website Terms are intended solely for the benefit of you and the Company and do not confer third-party beneficiary rights to any other person or entity. The Company may assign or transfer these Website Terms, in whole or in part, without restriction. You may not assign or transfer these Website Terms without the Company's express prior written consent. These Website Terms, together with the Website Privacy Policy, constitute the entire agreement between you and the Company regarding the Website and supersede any prior agreements.

Contact

If you have any questions about these Website Terms, please contact legal@zushealth.com.

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